CRM for Manufacturing

When it comes to designing and implementing effective CRM solutions, manufacturing companies present a unique case requiring specialized solutions. Not only must sales, marketing and financial departments be integrated, but procurement, supply chain management and other operations side functions be accounted for. DoExtra has developed a number of custom-designed CRM systems for manufacturing companies.

With a DoExtra-developed CRM system, your manufacturing company will maximize:

Sales

• Provide sales with easy access to vital customer information.
• Automate and standardize sales activities across your entire sales force.
• Link sales prospecting and quoting tools, increasing accuracy and productivity.

Marketing

• Track results (leads, follow-up, etc.) on a campaign-by campaign basis or on the level of individual recipient.
• Provide anytime, anywhere access to a library of marketing tools.

Forecasting

• Use customizable dashboards to provide an interactive and intuitive view into the short term and long term pipeline.
• Eliminate the need for developing reports manually.
• Analyze the current state of the pipeline on an enterprise wide basis or at the individual customer level.
• Aggregate individual opportunities into forecasts by sales rep, region, division, and product line.
• Improve supply chain management through improved forecasting of sales and demand.

Activity Management

• Ensure sales team is calling on the right customers and prospects at the right time.
• Track specific events or milestones that trigger reminders sent to the appropriate sales rep.
• Provide near-real-time access to client data, allowing for timely contact and follow-up.
• Track sales performance by individual rep, district or region.

Anytime, Anywhere Access

• Integrate with Microsoft Outlook to ensure your staff won’t have to learn new tools
• Synchronize email, contacts, calendar events and to-do tasks with Microsoft Outlook.
• Access your CRM system from anywhere in the world via the Internet or mobile device.

 

Manufacturing companies make better, more profitable, decisions when everyone
has access to good data and forecasting tools.

To learn more about DoExtra's manufacturing solutions.