PRODUCTS:

Turn-key Custom Software and Cloud CRM

Many of DoExtra's clients want to improve their existing CRM implementation. Others are starting from scratch. Some companies are considering writing their own CRM system! DoExtra begins each client relationship with a fact-finding mission to determine exactly what you will – and will not – need your system to do. For clients new to CRM we help determine the best match from among leading CRM software and cloud products - Salesforce.com, Sage Saleslogix and Microsoft Dynamics CRM. With customers across multiple industries, we bring best sales practices to your organization. DoExtra's experience has honed our developers' implementation skills, making your system efficient and cost effective.

DoExtra typically turn-keys a system, starting with requirements. As output from a formal design meeting, we produce a formal document - Statement of Work - which describes everything - from pick lists, thru imports from operational systems. The document ensures that everyone agrees on what the system needs to accomplish and what it will look like.

Then we're ready for the technical work - customization, workflow, imports, and reporting. But the core system is always an industrial strength, leading CRM cloud or software system, supported by a major company.

After set up and installation, we train your team to ensure they’re making full use of the system from day one. CRM installations fail for this reason more than any other, but at DoExtra, we’re proud to say our installations have a 95% client success rate.

And as your organization grows and changes, your system will change right along with you. It will adapt to you, not the other way around, because our support team will work with you on an ongoing basis to ensure the system’s functionality, integration and performance.

That’s doing a little bit extra. And that’s the DoExtra way.

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