Business Process Consulting to Grow Revenue and Increase Efficiency
Business process consulting is where we help you take a step back and look at your business from a bird’s-eye-view. Your goal as a business is to provide the skills or products you offer with the highest level of customer service possible. We know it can be hard to manage all the different aspects of your organization, which is why Doextra provides business consulting on top of the technical implementation and data management.
To many people, “CRM” means customer relationship management. At Doextra, we believe it means much more than that.
What CRM Means to Us
Our definition of CRM incorporates the different components of what we like to call “The Flying Circles”.
Our initial questions will revolve around what kind of data you currently have in your customer database. We’ll make sure that you’re set up with a powerful dashboard and reporting tools that gives you real insight into your data. From there, we’ll work with you to create a dynamic CRM plan that includes support, marketing, opportunity and activity management.
You’ll gain valuable business insight, while also improving sales effectiveness. With the tools and processes Doextra will leave in your hands, your company will have a higher view of customer visibility and not only create more qualified leads, but also be able to create highly accurate forecasts for your company’s future.
Learn how to understand your customers’ needs and provide the best product or service with outstanding customer service. We will help you improve your “close rates” through effective activity and opportunity management.